Revenue Operations Manager

Full Time
3 months ago
Work Remotely From
This job allows remote work from any country!
4pm - 9pm
Remote Support
Home office budget
Co-working stipend
Flexible hours
Paid get togethers
100% remote

Help increase the prosperity of the project economy!

About us:

Our mission at Wrapbook is to increase the prosperity of the project economy. A significant shift has occurred within the workforce recently and 50M Americans are now engaged in freelance or project-based work.  The popularity of project based employment has introduced flexibility for both employers and employees but also added complexities from a compensation and administrative standpoint.  Our vertical fintech platform enables companies to seamlessly onboard, pay and insure their workforces.

We’re building the best product for the entertainment industry but operate in a 50B market and have big goals we want to achieve.  With legacy competition slow to react and over 30M raised from Andreessen Horowitz, Equal Ventures, Uncork Capital,  Jeffrey Katzenberg and CAA co-founder Michael Ovitz, we are at an exciting stage of growth and there isn’t a better time to join!

The Opportunity - Revenue Operations Manager

Wrapbook is looking for our first Revenue Operations member, who will report to the VP of Sales. If you are a positive and motivated individual who likes a fast-paced environment, enjoys problem solving, and has the urge to improve processes on an ongoing basis, you might be a key fit for our team. You will play a critical role in supporting the revenue organization by providing insight, process structure, and strategic thinking to improve sales effectiveness, strategy, and efficiency across the entire revenue lifecycle. This role will work closely with Marketing, Sales, Customer Success, and Finance leaders across a variety of long-term road map initiatives as well as ad-hoc projects.

What you'll Do:

  • Identify key business needs across top-line revenue teams and manage end-to-end projects to fill those needs

    • Analyze business operations, trends, costs, revenues, financial commitments, and obligations to project future revenues and expenses or to provide advice

    • Advise stakeholders on business and operational matters to increase revenue

    • Partner with stakeholders to plan and implement rep segmentation / territorialization

    • Prepare, analyze, or verify annual reports, financial statements, and other records, using accepted accounting and statistical procedures to assess financial condition and facilitate financial planning

    • Run and scale compensation strategy and tooling

    • Work across our top-line revenue teams to transform requests for data analyses, systems changes, and ad-hoc requests into strategic and efficient solutions

  • Administer and coordinate broad system changes to our revenue tech stack, including Salesforce, Gong, Zendesk, etc.

    • Work collaboratively with field leadership and internal stakeholders and consultants

    • Drive data quality and timeliness of data input from Sales and Customer Success

    • Proactively identify process inefficiencies and data blind spots that inhibit our ability to track core KPIs

    • Advise internal teams on systems to collect and manage financial and budgetary data

    • Recommend business strategies, practices, and policies with stakeholders

    • Manage and improve our rep compensation systems

    • Conduct pre-implementation audits to determine if systems and programs under development will work as planned

    • Serve as a cross-team endpoint for data-sharing, joint projects, and more with Finance, Payroll Operations, and Product

  • Create and automate reports, perform data analysis, and provide meaningful insights into business results and operational performance

    • Support of day-to-day operations and initiatives for the Sales, Marketing, and Customer Success teams

    • Verify accuracy of records and financial information

    • Develop and maintain business and financial data collection best practices

    • Assess financial health of Wrapbook and align with business objectives

    • Respond to ad-hoc requests from management in a timely manner with a high level of accuracy

    • Leverage advanced use of Salesforce (flows, process builder, custom object, etc.), Excel, BI tools, G-suite to capture and analyze data

What you’ll Have:

  • 2+ years of GTM or strategy experience in Sales, Marketing, or Customer Success

  • High level of proficiency with revenue tech stacks such as Salesforce, Zendesk, etc.

  • Strong understanding of a B2B Software pipeline management, sales cycle, and customer journey with associated metrics

  • Self-starter attitude with a high degree of motivation to go above and beyond the task at hand

  • Exceptional problem-solving skills: demonstrated ability to structure complex problems, develop solutions

  • Strong presentation skills, especially related to building compelling PowerPoint/Google Slides presentations

  • Bachelor’s degree. MBA a plus

  • Work experience in consulting, finance, or product management is a plus

  • Flexible, fast learner who thrives in a constantly changing agile work environment

Why Join Us

At Wrapbook, creativity meets technology — and not just in the product.

In addition to a competitive salary and all the benefits you can expect from a fast-growing technology company, you’ll get access to a team of creative problem solvers and the chance to see your contributions make large impacts. Benefits include:

  • Unlimited Paid Time Off

  • Work from anywhere in Canada and USA

  • Health and Dental benefits 

  • IT set up for your home

  • RRSP / 401K

  • Learning and Development Allowance

Our Pledge to Fostering an Inclusive and Safe Workplace:

Wrapbook pledges to be a harassment- and discrimination-free space for everyone, regardless of age, disability, ethnicity, gender identity or expression, nationality, neurotype, personal appearance, political affiliation, professional background, race, religion, or sexual identity or orientation.

Apply Now

Have we got your attention? Submit your application today and a member of our Talent team will be in touch with you shortly!